A Southeast Asian customer found one of our standard POS units on www.posodm.com and ordered samples. The hardware was solid — but it did not quite fit their local checkout scenario.
Their need was specific: a main screen enlarged to 18.5", a secondary screen at 11.6", and a lower bracket height so the machine worked on lower counters common in their market. They only needed a few dozen units — a quantity many factories would refuse to customize.
Our sales team engaged in a few hours of focused discussion, then our engineers redesigned the configuration to match. Within 20 days, a working sample was in the customer's hands. After testing, they were so satisfied that they paid in full the same day and moved straight into mass production.
Once the units were installed on site, they earned recognition from other local industry players — and the customer has committed to growing order volumes steadily.
